Established in 2025, AV Medical is a small team of electronic and biomedical engineers with extensive experience in the medical industry, specializing in repair and maintenance services.

Over the years, we have observed a concerning gap in expertise among those offering these services. Many are general electricians or technicians qualified only to work on standard electrical appliances—not medical devices. This lack of specialized knowledge can pose serious risks to patient safety. 

Servicing and repairing medical devices is different from general devices because of the critical role medical devices play in patient health and safety. Here are the key differences:

1. Strict Regulatory Standards
   Medical devices must comply with stringent standard of AS/NZS 3551. This standard governs not just safety, but also accuracy, traceability, and documentation.
   
   

2. Higher Safety Risk
   A malfunction in a medical device can lead to serious injury or death, unlike most general appliances. This necessitates more rigorous testing, often involving simulation of clinical conditions.
   
   

3. Specialized Testing Equipment
   Medical device testing requires calibrated, purpose-built analyzers (e.g., defibrillator testers, electrical safety analyzers, patient simulators) that are not used for standard appliances.
   
   

4. Bio-Compatibility and Electrical Isolation
   Devices that contact the human body must meet stringent leakage current and insulation resistance standards that far exceed those for typical consumer electronics.
   
   

5. Technician Qualification
   Technicians must be trained specifically in biomedical engineering principles, and  require certifications to understand how the devices function and interact with patients.
   
   

6. Preventive Maintenance and Documentation
   Medical devices often require scheduled preventive maintenance and comprehensive recordkeeping, which is essential for audits, recalls, and legal compliance.

We are here to play a key role in filling this gap by providing medical-grade services for your medical devices. 

We are based in Auckland, New Zealand, but provide nationwide services to hospitals, clinics, private businesses, and medical device companies seeking to outsource the preventive maintenance of their equipment.